Create IT, a Portuguese company focused on the development of critical multiplatform and business support systems, was selected by Sumol+Compal to provide agile support services to various business systems. The relationship of trust between both companies has been going on for several years and has been reinforced over time with new types of collaboration.
“With Create IT we have the guarantee of stable and updated systems, as well as the security in the good functioning of the environments they support”, reveals Hugo Gonçalves, Information Systems Manager at Sumol+Compal.
The main processes supported by Create IT's team include the document management system in SharePoint 2016 technology, the registration of expenses and travel by employees integrated with the accounting system, the creation of Purchase Orders in SharePoint Online technology and the remote time clock application developed with< PowerApps technology, part of the Microsoft Power Platform.
Create IT's team of specialists ensures the correct functioning and availability of business support solutions with a proactive intervention and a quick resolution of any potential problems, as well as the optimization, evolution and creation of new processes. It's used the Agile Scrumban methodology, which combines the advantages of the Scrum and Kanban methodologies, recommended for the management of support incidents.
“This partnership with Create IT gives our IT department peace of mind. We know that business support systems are in good hands and always operational, and we can focus our time on strategic initiatives, quickly responding to business challenges and continuous innovation. In addition, the dedicated team at Create IT has been an excellent added value in helping us harness the power of Microsoft technology to make our business more agile and accelerate digital transformation, improving processes and automating tasks that were previously not as efficient. The balance has been very positive, which has led to the constant renewal of these partnership ties”, highlights Hugo Gonçalves.
Sumol+Compal and Create IT have a very close and committed involvement, with teams made up of elements from both companies as if they were a single one.