About us

Our Profile

Create IT is a Portuguese technology company founded in 2001. We build and modernise enterprise systems for organizations across Europe, working embedded inside our clients' teams across AI, cloud, application modernisation, systems integration, Microsoft 365, SharePoint, and web development.

We believe the best partnerships are built over time. Our longest client relationship is over 15 years. Our team's average tenure at Create IT is more than four years. These numbers are not coincidences: they reflect a model where people are invested in outcomes, not just outputs.

We hold Microsoft Solutions Partner status for Digital and App Innovation (Azure), built over more than two decades of partnership.

Organizations we work with

We work with enterprise and mid-market organizations across several sectors, typically in long-term embedded partnerships.
Retail and e-commerce

Sonae (Continente, Worten): 18-year partnership spanning e-commerce platforms, order management, cloud infrastructure, and systems integration. Teams embedded across multiple product areas simultaneously.

Financial services and payments

UNICRE: Payment card infrastructure modernisation. 44 business processes migrated.

Insurance

Fidelidade Group (3,600 employees, 8 Group companies), AXA Group Operations (approximately 120,000 users across multiple countries): corporate intranet and SharePoint implementations at scale.

Healthcare

Hospital da Luz / Luz Saúde: Patient portal development and evolution.

Hospitality and tourism

Pestana Group (90+ units, 15 countries), Hoti Hotéis (18 hotels), TourTailors (self-guided tours, 4-year ongoing partnership), Visit Madeira.

Industrial and distribution

Ascendum Group: 1,400 employees across 18 countries, construction and infrastructure equipment.

 

Public Sector and non profit

UNICEF Portugal, Ordem dos Advogados, ERSAR, ERSE.

Microsoft Solutions Partner

Create IT holds Microsoft Solutions Partner for Digital and App Innovation (Azure) status. This is a verified designation from Microsoft, not a commercial arrangement. It requires demonstrated capability to build and manage Azure applications, and is reviewed against delivery evidence.

Our Microsoft partnership spans more than two decades. Most of our cloud-native architectures, AI integrations, and enterprise collaboration implementations run on the Microsoft stack.

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Our Values

Innovation
Innovation

We work at the edge of what our clients' industries are adopting: AI agents, cloud-native architectures, modern integration patterns. When we recommend a new approach, it is because we have already built something like it internally. We do not sell capabilities we have not tested.

Dedication
Dedication

Our clients stay with us because we stay with them. We embed our teams inside client organizations, learn the business, and do not leave when the delivery is done. Dedication, for us, means being there for the next problem too. It is why our longest client relationship is in its 18th year.

Excellence
Excellence

We hold Microsoft Solutions Partner status because Microsoft verifies it. Our case studies are published because clients agreed to them. The metrics we cite come from real projects, not industry benchmarks. We do not claim standards we cannot demonstrate.

Agility
Agility

We organize in small, autonomous units with dedicated management. This is not a management philosophy: it is the reason we can move fast without losing quality. Each unit owns its decisions and its clients. The person closest to the problem is the one who makes the call.

Our Culture
Passion for What We Do

A people-first company is easy to claim. At Create IT, we measure it in retention: average tenure more than four years, in an industry where most people move every two.

People stay here because the work is real, the ownership is genuine, and the clients are demanding enough to keep the work interesting.

Our Team
For People, By People

Solutions architects, software developers, tech leads, product owners, scrum masters. Many with more than ten years of professional experience. The team that pitches your project is the team that delivers it.

Meet the team

"We have been doing this for 25 years. The technology has changed many times over. What has not changed is the principle: we go deep into the client's business, we build teams that know it better than most outsiders, and we stay. That is what earns trust. And trust is what makes the work better. What we are building now is an evolution of that, not a departure from it."

—
Nuno Amaral FrazãoCEO

See What we've been up to

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