Create IT designs, builds, and migrates corporate intranets and document management systems on Microsoft 365. From replacing legacy platforms to migrating SharePoint on-premises to SharePoint Online, we handle the parts that are genuinely complex: content mapping, governance design, permissions at scale, and the training that determines whether people actually use it.
Services
Microsoft 365 & SharePoint
The deadline most IT teams already know about
Extended support for SharePoint Server 2016 and SharePoint Server 2019 ended on 14 July 2026. From that date, Microsoft no longer issues security patches or updates for these on-premises versions, leaving any organization still running them exposed to security risk and without vendor support.
If your organization is still on SharePoint 2013, 2016, or 2019, or running an intranet on a platform that is no longer maintained, the path forward is SharePoint Online. We have done this migration before, at scale, with clients like Sumol+Compal (1.5TB migrated) and Sonae (2TB migrated from SharePoint 2010). We know where the complexity sits and how to manage it without disrupting your teams.
Three things making modernisation urgent in 2026
SharePoint Online migrations
We migrate your existing content to SharePoint Online: from SharePoint on-premises (2010, 2013, 2016, 2019), from legacy intranet platforms (Scriptor and others), and from file shares. We handle the full scope: migration tooling, content mapping, permission preservation, validation, and go-live support. We have migrated volumes up to 2TB in a single engagement.
Corporate intranet design and build
We design and build intranets on SharePoint Online from the ground up, or evolve existing ones. Our work covers information architecture, custom development with SharePoint Framework (SPFx) and Azure, content governance models, permission structures, and multi-entity or multi-country deployments.
We have built intranets for organizations with 800 employees in 18 hotels (Hoti Hotéis), 3,600 employees and 8,000 agents across 8 Group companies (Fidelidade), 1,400 employees in 18 countries (Ascendum), and approximately 120,000 users across multiple countries (AXA Group Operations).
Document management and governance
We implement document management solutions on SharePoint Online: custom search interfaces, departmental file system migration, metadata structures, retention policies, and permission governance. For multi-entity or multi-country organizations, we design governance models that balance central control with local flexibility.
SharePoint upgrades: Classic to Modern
If your organization is on SharePoint but running classic sites, we upgrade to SharePoint Modern with custom development where the standard templates are not enough. We have done this for organizations where the intranet is a critical communication channel for teams spread across multiple countries and time zones.
Power Apps and Power Automate
Beyond SharePoint, we build Power Apps and Power Automate workflows that extend Microsoft 365 into business processes: approval workflows, custom forms, process automation, and integrations with other line-of-business systems.
Training and post-delivery support
A platform that is not adopted is a failed project. This is the part most vendors underestimate. Every engagement we deliver includes training for administrators and content publishers, go-live support, and a post-delivery support arrangement. We do not hand over and disappear.
How a typical engagement runs
No two intranets are the same. But most of our engagements follow a recognizable pattern:
❯ Design and development
We design the information architecture, build the SharePoint sites and custom components (SPFx where needed), integrate with Active Directory and other systems, and configure governance and permissions. We work in Scrum sprints so you see progress incrementally and can course-correct early.
❯ Migration
We migrate content in validated waves, not in a single high-risk cutover. Content is mapped, migrated, validated, and signed off before the next wave moves. Parallel environments run until you are ready to switch.
❯ Training and go-live
We train administrators to manage the platform and content publishers to use it. We are present during the go-live week. We do not consider the project done until your teams are working independently.
❯ Post-delivery support
Post-delivery support is part of every engagement: a defined number of hours per year for anomalies, small developments, and platform questions, with a committed response time.
Case Study
AXA Group Operations: intranet upgrade for 120,000 users across multiple countries
AXA Group Operations needed to upgrade their SharePoint Classic intranet to SharePoint Modern for an organization of approximately 120,000 employees globally. The project required custom development with SharePoint Framework and Azure, integration with an existing news and communication portal, and a governance model that managed permissions per country and entity across a complex international structure. Create IT worked with AXA for approximately two years on this programme.
Case Study
Fidelidade Group: unified intranet for a leading insurance group
Fidelidade, Portugal's leading life and non-life insurer, with over 200 years of history, needed a single intranet gateway for its Group: 3,600 employees, 8,000 agents, and 8 Group companies including Multicare, Via Directa, and Universal Seguros. The project took 7 months and introduced Scrum methodology for the first time at Fidelidade.
Case Study
Hoti Hotéis Group: intranet and document management for 18 hotels
Hoti Hotéis, the 5th largest hotel group in Portugal by accommodation units (Deloitte Atlas of Hospitality), needed a solution to connect 800+ employees across 18 hotel units. We implemented a DiggSpace-based intranet integrated with SharePoint Online and migrated more than 2TB of information from file shares into 20 departmental document management spaces.
Case Study
Ascendum Group: collaborative platform for 1,400 employees in 18 countries
Ascendum, one of the largest global suppliers of industrial equipment for construction and infrastructure, needed a platform to connect teams across Portugal, Spain, the USA, Turkey, Mexico, Austria, Hungary, and ten other countries. We built a SharePoint Online portal combining a social intranet for real-time sharing and a classic intranet for structured corporate communication. The engagement led to an ongoing partnership for platform maintenance and evolution.
Where we have worked
We have delivered application modernisation projects across:
❯ Insurance: Fidelidade Group (leading Portuguese insurer, 8 Group companies), AXA Group Operations (international).
❯ Hospitality and tourism: Hoti Hotéis Group (18 hotels, 5th largest hotel group in Portugal).
❯ Industrial and distribution: Ascendum Group (18 countries, construction and infrastructure equipment)
❯ Retail: Sonae (document management migration).
❯ Food and beverage: Sumol+Compal (SharePoint Online migration)
We do not claim expertise in every sector. We claim deep delivery experience in these ones.
Why organizations choose us for this work
We have built at the scale you need
Our largest SharePoint engagement covered approximately 120,000 users across multiple countries, with multi-entity governance and custom development. We know what breaks at scale: governance models that do not hold, permission structures that become unmanageable, migrations that run into content quality problems. We plan for these before they happen.
We handle migration volume
Migration is where most SharePoint projects encounter problems. We have migrated 2TB (Sonae), 1.5TB (Sumol+Compal) and over 2TB (Hoti Hotéis) in individual engagements. We know how to plan migration waves, validate content, and manage the edge cases that always appear in large document repositories.
We include training and support
We do not consider a project complete at the point of technical delivery. We train administrators and content publishers, we support the go-live, and post-delivery support is built into every engagement. Adoption is part of what we deliver.
We are a Microsoft Solutions Partner
Create IT holds Microsoft Solutions Partner for Digital and App Innovation (Azure) status, reflecting over 20 years of Microsoft partnership.
Frequently asked questions
Let's look at your modernisation options together.
Whether you have a specific migration in mind, a system that's approaching end-of-life, or a platform that needs to evolve faster than your current team can manage — start with a conversation.